has been proven to increase productivity and sales by providing the Service Advisors with the tools necessary to quickly diagnose vehicle issues during the Service Write-Up process. The system promotes a standardized process and consistent customer experience across all Chrysler dealerships,improving the overall experience.
"wiADVISOR is the most powerful service drive innovation I have seen in the car business in 25 years. It is providing my advisors with the confidence and ability to accurately consult with customers, review vehicle diagnostic data, warranty coverage, present factory maintenance and complete the service write-up process more efficiently. It is definitely the wave of the future for building long term customer relationships."
" The Gold Support Training has far exceeded my expectations. The initial training was met with some resistance from the Service Advisors but this dedicated wiADVISOR Support Team with their persistence kept them engaged and accountable with repeated role playing to get them comfortable with their talk track."
" My Advisors had doubts about the system when we first introduced it. After just the first 30 days they all found it to be a very useful tool. They have been able to take advantage of opportunities that before used to go out the door. Software flashes, factory recommended services to free check engine light scan. This tool has made the Advisors much more efficient and customers are more aware of the vehicle service needs. "
The Online/Mobile Service Scheduling solution was designed to give the customer a quick, easy and efficient method of scheduling service and identifying their vehicles maintenance requirements. This allows the dealership to manage and schedule all service leads.
- Fast and simple appointment scheduling
- Real time booking
- Appointment confirmation/ reminder notifications
- Selectable transportation options
The wiADVISOR Dashboard takes the customer experience to a whole new level. The dealership is able to deliver a consistent and professional service drive process with accuracy and transparency - giving customers confidence in their Chrysler dealership.
- Simplified write-up process
- VIN specific menus for all makes and models
- Accurate consistent and transparent pricing and promise time
- Efficient communication for customers approvals on repairs
- and much more
wiADVISOR NEWS
December eNewsletter: December 2014 Issue 8.0
January eNewsletter: January 2015 Issue 9.0
February eNewsletter: February 2015 Issue 10.0
- Phone : 1-855-wiADVISOR (1-855-942-3847)
- Fax: 248-726-8877
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